What a waste of my time. I just bought a used truck, was needing to have my Nerf bars lowered. Called on Monday, took my number and said they would get back to me...went in today, found out the person I talked to was the owner, and what he told me doesn't exist. Don't waste your money on these people!!!
I was truly impressed by my visit to Auto Outfitters. Their showroom is impeccable and the customer service is exceptional. I own a store in downtown Zionsville and work in the customer service industry and have watched the industry and even mom and pop shops progress over the years to become more efficient. Unfortunately, on most customer service/retail business platforms "efficiency" means looking at customers as a whole or worrying to much about what the crowd might like; and not focusing on each customers individual experience. Well these guys are old school. They sit down with you; ask you what you want to do with your vehicle, offer suggestions, and had the answer too every question I could think too ask. They never attempted to up-sell me in any way. They actually went above and beyond the call of duty too find more of a cost efficient solution. All of my aftermarket parts business will be through Auto Outfitters
Auto Outfitters is a US Car Repair based in Lebanon, Indiana. Auto Outfitters is located at 1205 W South St, Lebanon, IN 46052, USA.
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